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Book resources
Everything the book points to, in one place: the subscription model selector, the moat scorecard, the pricing model tool, best-practice screenshots and more, plus a lot that's new since 2022.
The tools from the book
The printed book promised these four. Here they are, rebuilt and free.
The subscription model selector
Answer a few easy questions and get a personalized recommendation on which subscription model suits your business.
The MOATS scorecard
See how your business ranks on the key factors that keep competitors away.
The pricing model recommendation tool
Find the pricing model that fits, now including credits, tokens and outcome-based pricing.
Screenshots of best-practice subscription businesses
Annotated pricing page examples, plus 100+ pricing teardowns and the AI Pricing Index.
Free downloads
The Subscription Playbook ebook
The full book, free.
MP3The audiobook
5 hours 19 minutes, chapter by chapter.
PDF and ePubFeed a Starving Crowd
Robert's first book, free.
Hardcover, AustraliaFree printed copy
For registered Australian businesses, shipped free.
TemplatesCopy-and-paste templates
Price-increase emails, dunning emails, surveys, checklists.
OnlineEvery chapter, updated for 2026
Read the whole book online.
All 33 free tools
Subscription Model Selector: Which of the 8 Models Fits Your Business?
Answer eight quick questions and see which of the 8 subscription models fits your business best, with reasons, examples and how to apply each one.
pricingPricing Model Picker: Flat, Tiered, Seats, Usage, Credits or Outcomes?
Answer 10 quick questions about your costs, customers and value. Get the model that fits, a runner-up, how customers should start and real examples.
growthThe MOATS Scorecard: How Wide Is the Moat Around Your Business?
Score your business on the five MOATS factors and all 11 moat elements from The Subscription Playbook. Get a score out of 100 and the fixes to make first.
pricingPricing Table Builder: Design Three Tiers That Sell the Middle One
Build a good-better-best pricing table in minutes. Edit tiers, prices and features, preview monthly and annual, run the checks and export HTML or Markdown.
pricingValue Metric Finder: Which Unit Should Your Price Be Based On?
Score candidate value metrics on the book's five tests: value-based, scalable, flexible, feasible and predictable. Get a ranked shortlist and what to fix.
aiAI Gross Margin Calculator: Are Your Heavy Users Eating Your Margin?
Model token costs, light, median and heavy users, other COGS and your price. See gross margin by segment, your break-even price and heavy-user risk.
aiAI Token Cost Calculator: What Will Your LLM API Bill Be?
Estimate your monthly LLM API bill across 20 models in seconds. Enter requests, tokens and cache hits to see cost per request, per 1,000 and per month.
aiCredit Pack Designer: Turn Your Costs Into a Credit Rate Card
Enter your cost per action and target margin. Get credits per action, plan allowances, top-up prices, worst-case margin and a ready-made credit policy.
aiAI Agent Pricing Calculator: Per Seat, Per Conversation or Per Resolution?
Compare per-seat, per-conversation, per-resolution and hybrid pricing for an AI agent. See what your customer saves, your margin and what a bad month does.
pricingSubscription Price Calculator: What Should You Charge Each Month?
Work out a profitable monthly subscription price after materials, staff time, card fees and GST. See margin per member, heavy-user risk and a 3-tier plan.
growthSubscription vs One-off Sales: What Would Switching Do to Your Profit?
Compare one-off sales with a subscription over 24 months: revenue, MRR, cash flow, payback on launch costs and an illustrative valuation of each model.
pricingPrice Increase Simulator: Will Raising Your Price Pay Off?
Model a price rise before you announce it. See MRR with and without the increase, the churn you can afford, and whether to grandfather existing customers.
metricsMRR Calculator: See Exactly Where Your Recurring Revenue Moved
Free MRR calculator: enter new, expansion, contraction and churned MRR to get ending MRR, net new MRR, ARR, growth rate and SaaS quick ratio in seconds.
metricsChurn Rate Calculator: What Churn Really Costs You
Free churn rate calculator: get monthly and annual customer churn, revenue churn, GRR, NRR and average lifetime, then compare with 2026 benchmarks.
metricsCustomer Lifetime Value (LTV) Calculator
Free LTV calculator for subscription businesses: gross-margin LTV, a realistic discounted LTV with expansion, and the most you can spend to win a customer.
metricsLTV:CAC and CAC Payback Calculator
Free LTV:CAC calculator: work out CAC, lifetime value, your LTV to CAC ratio and CAC payback in months, then see how you compare with 2026 SaaS benchmarks.
metricsNRR and GRR Calculator: Is Your Customer Base Growing on Its Own?
Free NRR calculator: enter starting MRR, expansion, contraction and churn to get net and gross revenue retention, annualized, with benchmarks by segment.
metricsRule of 40 Calculator
Free Rule of 40 calculator: add revenue growth and EBITDA or cash flow margin, see your score against 2025 benchmarks, and test what it takes to reach 40.
metricsSubscription Business Valuation Estimator
Free SaaS valuation calculator: an illustrative ARR multiple and value range from growth, NRR, margin, profit and concentration, using 2026 market data.
researchVan Westendorp Price Sensitivity Calculator
Free Van Westendorp calculator: paste your four price answers and get the acceptable price range, optimal and indifference prices, and the curves.
researchProduct/Market Fit Survey Scorer: Run the Sean Ellis 40% Test
Free Sean Ellis test scorer: copy the PMF survey, enter your answers overall and by segment, and see your score against 40% and Superhuman's next steps.
pricingAnnual Discount Calculator: How Much Should an Annual Plan Save?
Find the annual plan discount that still beats monthly billing. Uses your churn, renewal rate and cost of capital to show the break-even and a safe target.
metricsStripe Export Analyzer: MRR, Churn and Cohorts From Your Subscriptions CSV
Upload a Stripe subscriptions CSV and get MRR, ARR, churn, ARPA, MRR movements and a cohort retention table. Free, and your data never leaves your browser.
researchCustomer Pain-Point Analyser: Turn Reviews and Tickets Into Decisions
Paste reviews, tickets or survey answers. Get instant themes and quotes in your browser, then an AI read of pain points, jobs-to-be-done and churn risks.
researchWebsite Subscription Audit: Find the Recurring Revenue Hiding in Your Website
Enter your website address and get an AI audit of your subscription opportunities and pricing page, plus a two-minute self-check that works without AI.
researchSynthetic Customer Panel: Rehearse Your Offer and Price on AI Personas
Describe your offer, audience and prices. Get a simulated panel of customer personas, then a ready-made kit to test with real people. Directional only.
marketingStarving Crowd Niche Finder: Which of Your Niche Ideas Is Hungriest?
Score up to five niche ideas on the five starving crowd signs from Feed a Starving Crowd, see them ranked, and get an optional AI second opinion. Free.
growthNetwork Effects Scorecard: Which of the Six Network Effects Could You Build?
Score your business against the six network effects, get a supply-first plan for the chicken-or-egg problem, and see where people could go around you.
growthChurn Risk Checklist: Where Will Your Customers Leave?
Answer 21 yes/no questions drawn from The Subscription Playbook's churn best practices. Get a churn risk score, health by area and a prioritized fix list.
australiaAustralian Subscription Compliance Checker: Are You Ready for 1 July 2027?
Check your sign-up, reminders and cancellation flow against Australia's new subscription rules. Get a readiness score and a prioritized fix list. Free.
pricingConsulting Rate Calculator: Your Day Rate, Retainers and Success Fees
Free consulting rate calculator: find your hourly and day rate floor from income, overheads, tax and utilization, then build retainers and success fees.
researchAsk the Book: Your Subscription and Pricing Questions, Answered From Both Books
Ask any question about subscriptions, pricing, churn or marketing. Get answers drawn from The Subscription Playbook and Feed a Starving Crowd, with links.